Fullset + Brow Wax & Tint

Cancellation Policy

In order to secure your appointment's date and time, you must pay the required deposit that is listed on the site and in our pricing menus. It must be documented or posted as a visible transaction through any of our acceptable payments options. Your deposit fee is approximately 50% of your total balance and is deducted from the remaining total of your service. It is non-refundable with the possibility of being transferred to another service if you reschedule or cancel in adequate time. It must also be approved by the technician. Failure to pay your deposit when booking means your requested date and time slot will not be reserved and is liable to being canceled or rescheduled by the technician. Prices listed on our site are only starting prices, and may increase depending on the client's choice of design, or change of service. To cancel or reschedule, please contact us 1-3 days before your service. Failure to reschedule or contact your technician in reasonable time will result in your deposit being non-transferable and put you at risk of being prevented from making any future bookings. Appointments cancelled within 24 hours of their appointment may be charged a $10-$20 fee. In the event that the client will arrive late, it is expected of them to communicate that with their technician. Otherwise, service may be refused, the appointment may be canceled or rescheduled, and/or a late fee will be charged and to be paid at the end of the service or applied to a future bill. Customers are expected to respect and abide by the late policy to maintain the professionalism of the workplace. In the case of a disagreement or dispute with the policy, it may result in refusal or discontinuation of service and the possibility of legal actions being taken against them. No-show, no communication appointments will be charged a $20 fee, and may be prevented from booking any future services or will have to pay their service's fee in full in order to be approved. The given duration of your appointment is only an estimate. Your appointment may last shorter or longer than the time originally given. By booking any of our services, you, "the user", agree to all of our company's policies under Otani Nails and Starzway: Booking and Cancellation Policy, Payment Policy, Service Policy, Health & Safety Policy, Aftercare Policy, Right to Refuse Service Policy, and Customer Code of Conduct Policy, whether in store or online.

Contact Details

• Columbia, SC

  9570 Two Notch Road suite 9, Columbia, SC, USA

  8034704426

  starzwayy@gmail.com